FAQ

Why ride with us?

We are passionate mountain bikers who also live, work and enjoy the outdoors in Alaska. We want to give back to those who have worked to make Anchorage and Alaska a mountain bike destination. Our focus is on the riding experience —we’ll do the legwork! Just follow us.

Travel

Where to fly: Anchorage, AK Ted Stevens Anchorage International Airport

Locations

Hillside Trailhead: 7011 Abbott Rd, Anchorage, AK 99507

Kincaid Trailhead: Kincaid Chalet Parking Lot, Anchorage, AK 99502

Do I need to be an experienced rider?

Absolutely not! Difficulty is scaled to the group ability level. We can work with all skill abilities and we know the trails that will be most suitable for riders at different levels. For those looking to progress, just let us know and we’ll give you a trip focused on skills and challenging routes, or if you’re just looking to explore Alaska, we’re happy to keep the day mellow and enjoy the fresh air. Check out our skill rating page.

What types of bikes we use for our trips?

We have 2020/21 Specialized Stumpjumper and Salsa Spearfish full suspension mountain bikes. We have access to multiple sizes to accommodate all rider heights.  

How do I know what size bike frame I ride?

When you sign up for our guided trip, you will be asked your height, weight, skill ability, and what size frame you ride. Upon receiving that information we will select the right bike frame size for you and have the suspension already tuned for you before we ride the trails.

Can I ride the rental with clipless set up?

Yes! You will need to bring your pedals and shoes and we can put the pedals on.  

What about snacks?

We have treats during the ride because no one likes to bonk. Feel free to bring any snacks you prefer. You will also be given a souvenir AKBA water bottle filled up with water for the ride.

Will I see wildlife?

Most likely! Anchorage is populated by moose, bears, bald eagles, ravens, and other wildlife.

What to bring for Summer Trips

• Closed toed shoes, NO sandals - this is for safety while we are out biking.  

• Rain jacket, extra warm layer (puffy jacket or fleece).

• Active wear for riding. This could be shorts and a tee shirt, or synthetic poly pro shirt and biking shorts.

• Small backpack, big enough to fit an extra layer and a snack - similar size to a small book bag.

• Camera! There’s lots of wildlife and good views!

What to bring for Winter Trips

• Warm insulated boots or sneakers

• Liner gloves

• Extra warm layer (puffy jacket or fleece)

• Active wear for riding

• Small backpack, big enough to fit an extra layer and a snack, similar size to a small book bag

• Camera! There are lots of wildlife and good views!

What AKBA will provide for winter fat bike trips

• Fat Bike with 4 to 5 inch tires

• Helmet

• Pogies - Handlebar mittens

• Hand and Toe warmers

• Complimentary AKBA water bottle filled with water

• Snacks for during and after ride

• Expert local guide

• A small client to guide ratio (4:1), allowing you to ride at your preferred pace

Clothing

Recommended clothes for riding: synthetic clothing is highly recommended! Rain jacket, chamois shorts, mountain bike shorts, knickers, long riding pants, sneakers, clipless shoes, breathable jersey or synthetic t shirt, mid-level base layer, windbreaker, gloves.

Weather

We could always have variable weather patterns in Alaska. Dressing in layers is key! Always bring a rain jacket and warm layers to address the wet and cold. When the days are nice, it’s glorious!

May:

Temps: 56/40

Avg Days of Precip: 5

17 Hours of Daylight

July:

Temps: 65/52

Avg Days of Precip: 11

18 Hours of Daylight

September:

Temps: 55/42

Days of Precip: 15

13 Hours of Daylight

CANCELLATION AND REFUNDS

The full amount is due upon booking. If a participant cancels a reservation earlier than 15 days prior to the starting date, the amount will be refunded, minus a $30 administration fee. If a cancellation is made within 14-8 days of the starting date, 50% of the full amount will be refunded. If a cancellation is made within 7 days of the starting date, there will be no refund, this also applies to booking a trip with us within 7 days of the trip. AKBA recommends cancellation insurance, available through various travel insurance companies.

Trip Cancellations or Delays

AKBA reserves the right to cancel or change the itinerary of a trip. In the event that Alaska Bike Adventures cancels your trip and you are unable to participate, your total balance will be refunded. Occasionally, weather or other factors may cause delays or make completing a trip impossible. In these circumstances, there will be no refund of fees. Alaska Bike Adventures is not responsible for any additional costs (e.g. airline flight changes, additional hotel nights, etc.) associated with trip delays or itinerary changes due to weather or other factors.

Trip Insurance

Trip insurance is recommended for all trips.  This can be purchased through a variety of travel insurance providers.

rental bike CANCELLATION

More than 24 hours notice: All reservations canceled with more than 24 hours notice will incur a 10% cancellation fee. Reservation must be canceled by 9:00 AM the day before the scheduled rental.

Less than 24 hours notice: Reservations canceled with less than 24 hours notice will not receive a full refund. 24 hours are defined as 9:00 AM the day before the scheduled rental. There will be no refunds for missed reservations.

Exclusions: Extreme weather conditions, such as icy conditions, freezing rain or conditions that deem to be unsafe for the rider.